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Customer First…

Customer First…

 5 ways to future-proof your business’s customer experience in 2019 2018 was, for many businesses, the year of chaos. A study conducted this year by Accenture found that two-thirds of large companies currently face high levels of industry disruption. We’ve…

Public Speaking

Public Speaking

How to avoid the pratfalls of pitching: the Top Five barriers to public speaking By Russell Wardrop One of the most accomplished recoveries in public speaking came from the Prime Minister at this year’s party conference. In a reference to the previous year’s disaster when letters fell…

How To Survive Amazon-ization…

How to survive Amazon-ization…

Retailers Must Invest in Innovative Technologies to Survive the ‘Amazon-ization’ of the Retail Sector With Amazon bringing its expertise in running an incredibly efficient ecommerce business to the retail sector through the acquisition of Whole Foods, traditional brick-and-mortar retailers must…

How To Write Better Business Plans

How to Write Better Business Plans

Writing a business plan can feel like a daunting task – it requires you to answer questions you may have not dwelled upon before, and challenges you to clearly define and articulate numerous aspects of your business, including the operations,…

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