Signs Your Staff Training isn’t Working
Training staff is one of the most important things that you can do in your business. You want people who know what they’re doing, but you also want them to be able to do things the way that you envision that happening. It can be frustrating, however, when your staff training just isn’t working.
You can tell if it’s not working when the results are poor, even when you’re using training providers such as ClearBorder, you should be able to see results. Don’t be disheartened though, the signs below will tell you how your staff training is not working and therefore you can restructure the way that you do things to better suit your staff and the business as a whole
- People don’t understand the training. If you’re offering concentrated training in your business, your team needs to understand the materials that they have been handed in the first place. There is no point in putting on training when people just don’t understand what the material means. One of the best ways you can overcome this is to learn how other people learn. Some people are audio learners, some people learn visually and some people learn by doing, and if you could let this from your staff you’ll be able to offer them a better trading program. If you bring an external training provider they will be able to do this for you, but it’s always a good idea to check first.
- It’s boring. A good sign that your staff training is not working at the material itself is boring. Training is not always going to be exciting unfortunately, but information can be delivered interestingly despite how dry it may be. Gauge the body language of your staff and help them to avoid feeling bored but they are trying to learn new things. Learning is supposed to be fun and exciting, but if your team is yawning, rolling their eyes or just simply not looking in your direction, you’re going to find that they are bored and therefore will not take in the information at all. It is for this reason that so many companies decide to go on training weekends and pack activities around the learning.
- People are unclear of the outcome. It’s important to set goals, but one of the simple measures of performance that you set is learning what you want your staff to achieve. It doesn’t have to be something complicated. If people understand what they are working towards, they will understand that their training is necessary to get them there. This makes people far more receptive to what you are trying to teach.
- You haven’t followed up. Training needs to be reviewed regularly to understand that people have learnt something from it. If you provide staff training, but nothing changes in your business, clearly something has gone wrong somewhere and you really need to go back and see where. If you understand that your staff training has worked, your business is going to thrive as a result.